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Return and Refund Policy
Thank you for shopping with Yoga Soul Ph! We strive to ensure that your experience with our products meets your expectations. In the event that you need to return or exchange an item, please review our policy below:
Returns and Refunds
Returns and refunds are accepted within 7 days from the date of purchase.
To be eligible for a return or refund, the item must be unused, unworn, and in the same condition as received. It must also be in its original packaging.
If you are unsatisfied with your purchase or if the item is damaged upon receipt, you may request a return or refund.
Refunds will be issued to the original payment method used for the purchase.
Exchanges
Exchanges are permitted within 7 days from the date of purchase.
If you need to exchange your item for a different size, please contact us to arrange for a replacement.
Exchanged items must be unused, unworn, and in their original condition and packaging.
How to Initiate a Return, Refund, or Exchange
To initiate a return, refund, or exchange, please follow these steps:
Contact our customer service team at allthingsbeachy28@gmail.com with the subject (Return Refund) within 7 days of receiving your order.
Provide the details of the item you wish to return, refund, or exchange.
Our customer service team will guide you through the return process and provide instructions for shipping the item back to us.
Return Shipping
Customers are responsible for the cost of return shipping unless the item received is damaged or defective.
We recommend using a trackable shipping method when returning items to ensure safe and timely delivery.
Refund Processing Time
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 7 days, and a credit will automatically be applied to your original method of payment.
Contact Us
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us at allthingsbeachy28@gmail.com. Our dedicated customer service team is here to assist you.